Published Date : 2025-Jul-24
In today’s e-commerce-driven economy, Last Mile Delivery has emerged as the backbone of customer satisfaction and competitive advantage.
In today's e-commerce driven economy, Last Mile Delivery has emerged as the backbone of customer satisfaction and competitive advantage.
By 2025, the global market is projected to cross $165 billion USD and growing at a CAGR of 8.4%, driven by rapid urbanization, digital transformation, and rising consumer expectations for faster, greener, and contactless delivery.
This blog explores the Top Established Leaders shaping the future of last mile logistics worldwide.
Market Value (2024): Projected to surpass $155.41 billion USD
CAGR: 8.4% (2024–2032)
Key Drivers: E-commerce boom, smart city logistics, sustainability, autonomous & drone delivery, and real-time tracking.
Key Challenge: Cost efficiency while meeting ultra-fast delivery demands.
Key Services: Same-day, Prime Now, drone delivery pilot
Recent Developments: Expansion of electric fleet, warehouse robotics
Market Position: Global market leader, redefining delivery speed
Amazon Logistics (AMZL) is Amazon’s dedicated last mile arm, designed to fulfill the company’s vision of ultra-fast, customer-first delivery. By building its own massive last mile network, Amazon has reduced dependency on legacy carriers and set new industry standards for same-day and next-day delivery worldwide.
Key Services: Express, Ground, SameDay City
Recent Developments: Invested in autonomous bot Roxo
Market Position: Strong global B2B & B2C presence
FedEx Corporation is a global leader in express transportation and logistics services, recognized for pioneering overnight shipping and real-time package tracking. In the last mile segment, FedEx is aggressively innovating to meet rising e-commerce demand, while expanding its network to deliver faster, more sustainable, and more flexible solutions for both B2B and B2C customers.
Key Services: Residential & business last mile, drone trials
Recent Developments: Carbon-neutral delivery pilots
Market Position: Robust network, sustainability leadership
UPS (United Parcel Service) is one of the world’s largest and most trusted package delivery and supply chain management companies. With over a century of operations, UPS has evolved its last mile delivery to match the explosive rise of e-commerce, healthcare logistics, and B2B supply chain needs.
Key Services: Parcel, same-day, drone experiments
Recent Developments: Green fleet in Europe
Market Position: Pioneering carbon-neutral urban delivery
DHL Express, a division of Deutsche Post DHL Group, is one of the world’s leading international express service providers — and a major player in the global last mile delivery market. Renowned for its strong cross-border network and innovative solutions, DHL Express combines air and road capabilities with a robust local delivery footprint in over 220 countries and territories.
Key Services: China’s last mile giant, autonomous delivery
Recent Developments: AI route optimization
Market Position: Tech-driven market leader in APAC
JD Logistics is the dedicated logistics arm of JD.com, one of China’s largest e-commerce giants. Renowned for its vertically integrated supply chain and technology-driven delivery network, JD Logistics has built one of the world’s most advanced last mile ecosystems — covering same-day and next-day delivery to nearly all of China’s population.
Key Services: Parcel delivery, Predict technology
Recent Developments: Electric fleet rollout in EU
Market Position: Leading last mile in Europe
DPD Group, operating under its parent company Geopost, is one of Europe’s largest parcel delivery networks and a leading innovator in last mile logistics. Known for its Predict service and carbon-neutral commitment, DPD Group connects millions of parcels with consumers every day across more than 50 countries. Its strong position in B2C e-commerce delivery makes it a critical player in the evolving last mile landscape.
Key Services: Last mile postal & parcels
Recent Developments: Drone mail trial in remote areas
Market Position: Strong UK footprint with smart automation pilots
Royal Mail is the United Kingdom’s national postal service and one of the oldest and most recognized delivery brands globally. With a vast last mile network covering every UK address, Royal Mail remains a critical player in the e-commerce era — delivering millions of parcels daily alongside its traditional letters business.
Key Services: On-demand grocery delivery
Recent Developments: AI order batching
Market Position: Dominant in North America grocery last mile
Instacart is North America’s leading online grocery delivery and pick-up platform, connecting customers with personal shoppers who deliver groceries from major retail chains in as little as an hour. As one of the most recognized players in the on-demand last mile delivery space, Instacart has transformed how millions of households shop for everyday essentials.
Key Services: E-commerce last mile in India
Recent Developments: IPO, new tech stack
Market Position: India’s largest logistics startup
Delhivery is India’s largest fully integrated logistics and supply chain services company, and a leader in the country’s booming last mile delivery market. Founded in 2011, Delhivery has transformed how parcels, e-commerce goods, and express shipments reach millions of customers across India’s vast and diverse geography.
Key Products: Autonomous delivery robots
Recent Developments: Campus delivery expansion
Market Position: Leading robot last mile disruptor
Starship Technologies is a pioneering startup in autonomous last mile delivery, best known for its small, self-driving delivery robots that navigate sidewalks to deliver groceries, meals, and parcels. Founded by Skype co-founders Ahti Heinla and Janus Friis, Starship is widely regarded as a trailblazer in practical, scalable robot delivery for urban and campus environments.
Key Products: Driverless delivery vehicle
Recent Developments: Walmart partnership
Market Position: Pioneering autonomous ground delivery
Nuro is an autonomous vehicle startup that’s redefining last mile delivery with purpose-built, driverless delivery vehicles designed exclusively for local goods transport — not for people. Founded by two former Google self-driving car engineers, Nuro focuses on safe, small, electric autonomous vehicles for residential neighborhood deliveries.
Key Services: Food & essentials, robot trials
Recent Developments: Uber integration
Market Position: Fast, flexible urban last mile
Key Services: Anything delivery
Recent Developments: Rapid grocery pivot
Market Position: Fast-growing in Southern Europe & LatAm
Glovo is a fast-growing on-demand delivery platform headquartered in Barcelona, Spain, operating in over 25 countries across Southern Europe, Eastern Europe, Africa, and Latin America. Known for its “deliver anything” model, Glovo connects customers with local couriers who can pick up and deliver anything from food and groceries to pharmacy products and small parcels — all within a hyperlocal last mile framework.
And More.
Asia-Pacific: Dominated by China, India — high mobile penetration & e-commerce boom
North America: Innovation hub for autonomous & drone delivery
Europe: Sustainability leader with urban low-emission zones
Latin America & MEA: Rapid growth in on-demand food & essentials
By Vehicle: Vans, Bikes, Drones, AGVs, delivery robots
By Service: Same-day, Express, Scheduled, On-demand
By End User: E-commerce, Grocery, Pharma, Food & Beverages Delivery, Retail
Surge in micro-fulfillment centers for urban same-day.
Green vehicles, electric fleets, and carbon-neutral logistics.
Drones and robots moving from trials to mainstream.
Hyper-local delivery for groceries, pharma, and meal kits.
AI & real-time analytics for smart routing and cost savings.
1Q: What is Last Mile Delivery?
Answer: It’s the final step of moving goods from a hub to the end customer’s doorstep.
2Q: Why is it important?
Answer: It directly impacts customer experience and loyalty in e-commerce and retail.
3Q: What is driving growth?
Answer: E-commerce, urbanization, sustainability, and contactless delivery trends.
4Q: Which region dominates?
Answer: Asia-Pacific leads in volume; North America leads in tech adoption.
5Q: Who are the top companies?
Answer: Amazon, FedEx, UPS, DHL, JD Logistics, and more.
6Q: Are startups competing with giants?
Answer: Yes — with robotics, drones, micro-fulfillment, and faster delivery models.
7Q: How is sustainability shaping this market?
Answer: Electric vehicles, route optimization, and green packaging are key trends.
8Q: What role does AI play?
Answer: AI powers smart routing, real-time tracking, and demand prediction.
9Q: Will drones become mainstream?
Answer: Many trials are promising, with regulatory support evolving fast.
10Q: How can small businesses compete?
Answer: By partnering with flexible last mile platforms and using smart tech.
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