Introduction

The airport kiosk market is reshaping global air travel, offering touchless, AI-enhanced, and self-service experiences from check-in to boarding. With passenger volume nearing pre-pandemic highs and airports racing to optimize throughput, the demand for automated kiosks has reached new heights.

Market Snapshot

Global Airport Kiosk Market size was valued at USD 2.10 Billion in 2024 and is poised to grow from USD 2.7 Billion in 2025 to USD 7.2 Billion by 2034, growing at a CAGR of 8.5% in the forecast period (2025-2034), according to a new report by IMIR Market Research.

Key Growth Regions: North America (highest share), Asia-Pacific (fastest growth)

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Top Leading Companies in the Airport Kiosk Market (2025)

SITA

Founded 1949 | HQ Switzerland | 4,500+ Employees
2024 Revenue: $1.2B+
Known for: Self Bag Drop, Biometrics, Smart Path
Launched “Flex ID Kiosk” with facial recognition in 2024

Collins Aerospace (Raytheon Technologies)

Founded 2018 | HQ - Charlotte, North Carolina, USA |  80,000+ Employees
2024 Revenue: Approx. $26B+
Known for: ARINC SelfServ™ Kiosks
Integrated AI-powered fraud detection into airport terminals

Avionic kiosk systems and airport solutions

Embross

Founded  2011 | HQ Toronto, Ontario, Canada | 200+ Employees
2024 Revenue: $140M+
Known for: VEGA Series kiosks
Rolled out biometric kiosks at Sydney Airport

NCR Corporation

Founded 1884 | HQ USA | 36,000+ Employees
2024 Revenue: $7.8B+
Self-service kiosks for multiple verticals
AI-integrated kiosks launched in Asia Pacific

Materna IPS

Founded 1980 | HQ Dortmund, Germany | 300+ Employees
Revenue 2024: $1M+
Known for: focused airport IT Kiosks, Biometric CUSS/CUPPS
Partnered with Lufthansa Group for SBD expansion

Gunnebo

Founded 1764 | HQ Gothenburg, Sweden | 3000+ Employees
Revenue 2024: $700M+ (segment)
Known for: Facial recognition kiosks for security lanes

Veridos

Founded 2015 | HQ Berlin, Germany | 500+ Employees 
Revenue 2024: $250M+
Known for: Smart kiosk passport verification systems
Secure identity solutions, e-passports, border control kiosks, biometric e-gates.

Vision-Box

Founded 2001 | HQ Lisbon, Portugal | 600+ Employees
Revenue 2024: $200M+
Known for: Biometric e-gates, automated border control
Expanded into automated baggage kiosks with AI modules

Amadeus IT Group

Founded 1987 | HQ Madrid, Spain | 19,000+ Employees worldwide
2024 Revenue: €6.14 billion+
Known for: Shared airline kiosks and airport CUTE solutions
Travel technology solutions spanning airlines, airports, hotels, rail, and more.

MishiPay

Founded 2015 | HQ London, United Kingdom | 100+ Employees 
2024 Revenue: $9 billion+
Known for: Smart kiosk display hardware & analytics integration
Contactless, mobile self-checkout solutions for retail — increasingly deployed in airport duty-free, lounges, and retail kiosks.

Growth, Trends & Innovation 2025

  Biometric integration: facial and fingerprint recognition at kiosks.

  AI & cloud platforms: remote management, predictive maintenance, real-time analytics.

  Modular/mobile kiosks: battery-powered, on-demand deployment models.

  Multi-function integration: kiosk solutions supporting check?in, APC, bag?drop, retail, currency exchange.

  Sustainability focus: energy-efficient designs, recyclable materials, longer lifecycle support.

Industry Trends Driving the Market (2025)

  Rising passenger traffic: 51% global increase since March 2023.

  Contactless demand: pandemic-driven shift to self-service.

  Regulatory mandates: government pushes for biometric and automated border controls.

  Smart airport initiatives: digital transformation driving kiosk deployment.

Segmentation Analysis

By Component:

• Hardware
• Software
• Services

By Kiosk Type/Functionality:

• Check-In Kiosks
• Baggage Check-In Kiosks
• Security Screening Kiosks
• Immigration & Border Control Kiosks
• Ticketing & Payment Kiosks
• Information & Wayfinding Kiosks

 By Airport Type:

• International Airports
• Domestic Airports
• Regional Airports

  By Technology:

• Touchscreen
• Contactless (NFC, Face ID)
• AI/ML integrated

Regional Analysis

  North America: Leads market with large-scale biometric integrations

  Europe: Dominant in multi-language kiosk support systems

  Asia-Pacific: Fastest growing, led by India, China, Singapore

  Middle East: Smart airport focus, especially UAE and Qatar

  Latin America: Early adoption phase, driven by tourism rebound

Frequently Asked Questions (FAQs)

 Q1. What is the airport kiosk market size in 2025?
 Answer: Approx. USD 2.7 Billion in 2025, growing at 8.5% CAGR through 2034.

 Q2. Which companies dominate the airport kiosk space?
 Answer: SITA, Embross, Collins Aerospace, Materna, and NCR.

 Q3. What’s the role of startups in this market?
 Answer: Startups like Zamna, BagsID, and OneBagTag are leading personalization and biometric advancements.

 Q4. Which region leads the market?
 Answer: North America holds the largest share; Asia-Pacific is growing fastest

 Q5. Are biometric kiosks now the standard?
 Answer: Yes. Facial and fingerprint recognition are integrated in most new deployments.

 Q6. What technologies are transforming kiosks?
 Answer: AI, IoT, AR overlays, edge computing, and multilingual NLP.

 Q7. What kiosk types are most used?
 Answer: Common-Use Self-Service (CUSS) check?in kiosks dominate; APC kiosks rapidly growing

 Q8. How are airports choosing vendors?
 Answer: Based on modularity, AI readiness, biometric compliance, and CX scores.

 Q9. What’s the biggest innovation trend for 2025?
 Answer:Touchless, biometric, multi-service kiosks with real-time analytics.

 Q10. Are hybrid kiosk-mobile platforms emerging?
 Answer: Yes. Seamless transition from app to kiosk is a rising standard.

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